Privacy Policy

STARMAN Retrofit & Energy Consultancy is a specialist electrical design consultancy operating in the United Kingdom. Our registered contact email is [email protected].

For the purposes of UK data protection law, we are the data controller in respect of personal data collected through this website.

We collect personal data only when you voluntarily provide it to us. This occurs when you submit an enquiry through our contact form. The data we may collect includes: your full name; your email address; your telephone number (optional); the nature of your project enquiry; and any other information you choose to include in your message.

We do not use cookies for tracking or analytics purposes, and we do not deploy any third-party tracking scripts on this website. The only cookies that may be set are strictly necessary session cookies required for the website to function.

We use the personal data you provide solely to respond to your enquiry and, where relevant, to progress a potential or existing consultancy engagement. We do not use your data for marketing purposes without your explicit consent, and we do not sell, rent, or share your personal data with third parties for their own commercial purposes.

Our lawful basis for processing your data is legitimate interests (responding to a business enquiry you have initiated) and, where a contract is entered into, the performance of that contract.

We retain personal data submitted through our contact form for as long as is necessary to respond to and manage your enquiry, and for a reasonable period thereafter in case of follow-up correspondence. Where a formal engagement is entered into, we retain relevant records for the period required by applicable UK law and professional obligations.

When personal data is no longer required, we delete or anonymise it securely.

Under UK GDPR and the Data Protection Act 2018, you have the following rights in relation to your personal data: the right to access a copy of the data we hold about you; the right to rectification of inaccurate data; the right to erasure ('right to be forgotten') in certain circumstances; the right to restrict processing; the right to object to processing based on legitimate interests; and the right to data portability where applicable.

To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled unlawfully.

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is served over HTTPS. Enquiry data submitted through our contact form is transmitted securely and stored within our managed inbox system.

Our website is hosted on GoDaddy's Airo platform. GoDaddy acts as a data processor in respect of any personal data processed through the hosting infrastructure. GoDaddy's own privacy policy applies to their processing activities.

We do not embed social media widgets, advertising networks, or third-party analytics tools that would collect your data without your knowledge.

This website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any external site you visit.

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised 'last updated' date. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at [email protected].